Monday, July 27, 2009

Cant Open My Documents? :'(?

hi i think i might have a virus or something and i dont know what to do.. this is what happens..





i click on my documents.


then it closes and says





the following files will be include in this error report


C:\DOCUME~1\God\LOCALS~1\Temp\WER58.tm...





then it says this





%26lt;?xml version="1.0" encoding="UTF-16"?%26gt;


%26lt;DATABASE%26gt;


%26lt;EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM"%26gt;


%26lt;MATCHING_FILE NAME="advapi32.dll" SIZE="549888" CHECKSUM="0x4F484D70" BIN_FILE_VERSION="5.1.2600.0" BIN_PRODUCT_VERSION="5.1.2600.0" PRODUCT_VERSION="5.1.2600.0" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operatin





please help what should i do?? i cant get into my documents!!?

Cant Open My Documents? :'(?
Hi, first try system restore and last known good configuration, if they work then do the following steps and if they don't do the following steps anyway cause they will fix it:


1.disable system restore


2.restart in safemode


3.remove all security software


4.visit http://onecare.live.com and run microsoft's free safety scanner to remove all viruses, trojans, spyware, and registry errors.


5.restart windows normally


6.see if ur pc works, it should now.


7.download these tools


avg antivirus: http://free.grisoft.com


spybot: http://www.download.com


comodo firewall: http://www.personalfirewall.comodo.com


8.update them and scan with them


9.re enable system restore and create a new restore point.


Good Luck!
Reply:first scan u r computer
Reply::'(


it's pity......................don't sad i will always help you








system restore, you can visit microsoft website and take a look how system restore works
Reply:try going to C:\documents and settings\[your user name]\my documents


if that works there is an error with the shortcut, also instead of C:\ it could be D:\ or E:\ or M:\ or any other disk drive but by default its C:\


No comments:

Post a Comment